The data we collect about you depends on your interactions with us and what you choose to share with us. This includes, but is not limited to, subscribing to our newsletter, leaving comments on our travel articles, submitting a contact form, sending us an email, or ordering a product or service from us. The data we may collect about you includes personal information like: - name - email address - postal address - telephone number
We may also collect technical data about your device used to access the Voyage Green website like: - IP address - operating system - internet browser
How do we collect your data?
You directly provide Voyage Green with most of the data we collect. We collect and process your data when you: - enter your details into and submit our contact form - leave a comment on one of our travel articles - enter your email address to subscribe to our newsletter - contact us via the contact form on this website, email or social media platforms - register online or place an order for any of our products or services - voluntarily complete a customer survey or provide feedback via website forms, email or social media platforms - via your browser or device (e.g., IP address, operating system type, internet browser type) - use or view our website via your browser’s cookies
How do we use your data?
Voyage Green collects your data so that we can: - send you our newsletters - process your order and manage your account - email you with news or special offers on other products and services we think you might like - understand what kind of content our visitors like to see - improve the performance of this website
Disclosure of data to third parties
When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
We may disclose your data to third parties in accordance with this policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your data to: - Google (website analytics) - Webflow (hosting this website) - our marketing providers
Storing and protecting your data
We take reasonable steps to ensure the personal information we keep about you is kept confidential and secure.
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations or when directed to do so by law-enforcement agencies.
Voyage Green would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at firstname.lastname@example.org.
What are your data protection rights?
Voyage Green will endeavour to keep your personal information accurate, complete and up to date. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: - The right to access: you have the right to request copies of your personal data - The right to rectification: you have the right to request that we correct any information you believe is inaccurate and to complete the information you believe is incomplete. - The right to erasure: you have the right to request that we erase your personal data, under certain conditions - The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions - The right to object to processing: you have the right to object to our processing of your personal data, under certain conditions - The right to data portability: you have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
What type of cookies do we use?
Essential - Voyage Green uses certain cookies to enable basic website functionality. These include session cookies to ensure you remain logged in while navigating this website, and shopping cookies to save your basket during the checkout process.
Personalisation – Voyage Green uses persistent cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used to enhance and personalise your experience with this website.
Analytics - Voyage Green uses these cookies to help us understand how this website is performing, how our visitors are interacting with this website and to identify any technical issues. These cookies are designed to help us provide you with a more enjoyable experience on our website and to better understand your needs.
Marketing – Voyage Green uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. These cookies are designed to deliver advertising more relevant to you and your interests.
How do we manage cookie preferences?
Voyage Green offers you the ability to manage your cookie preferences on any page of this website by clicking on the cookie icon.
You may also set your browser not to accept cookies, and you may remove cookies from your browser. However, in a few cases, please note that some of our website features may not function as a result.
Links to other websites
If you access a third-party website via our website, personal information may be collected by that website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
How to contact us
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